Questions about our casino reviews, testing methodology, or responsible gambling? We're here to help.
We typically respond within 24-48 hours during business days (Monday to Friday, NZ time). Responsible gambling enquiries are prioritised and may receive a faster response.
Yes. Send us the casino name and website URL via the contact form. We'll add it to our testing queue. Note that we only review casinos that accept NZ players and offer $5 minimum deposits — it may take 2-4 weeks to complete a full review.
Select "Correction or Update" from the subject dropdown and include the page URL, the incorrect information, and what the correct details should be. We verify all corrections and update within 48 hours.
No. We do not sell advertising space, accept sponsored reviews, or allow casinos to pay for ranking placement. Our revenue comes from affiliate commissions, which do not influence editorial decisions. See our About page for more on editorial independence.
We're not a dispute resolution service, but we can point you in the right direction. Contact the casino's support team first. If unresolved, the relevant licensing authority (MGA, Curacao, DIA) handles player complaints. The Gambling Helpline NZ (0800 654 655) can also provide guidance.